HOW MANY
47%
of consumers won’t use a business with fewer than 20 reviews.
TRUSTED BY TRADES
AND SERVICE BUSINESSES

WHY REVIEWS MATTER
When someone searches for your trade or service, Google shows a few local businesses on the map first. Reviews are one of the things Google uses to decide who makes that list. The businesses at the top often have three things in common:
Your business
TOP OF THE LIST
Competitor A
Competitor B
HOW MANY
47%
of consumers won’t use a business with fewer than 20 reviews.
HOW RECENT
74%
look for reviews written in the last three months.
HOW GOOD
68%
will only use a business rated 4 stars or more.
Source: BrightLocal Local Consumer Review Survey 2026 (US consumers).
HOW IT WORKS
Job marked complete, invoice paid, or another step in your system. When it happens, the request goes out on its own.
A personal SMS with a link to provide a review for your business.
Haven’t clicked after two days? One polite nudge. Plenty of people mean to — they just get busy.
A text gets read within minutes. An email sits in the inbox until it’s deleted, and a link on your invoice just waits to be noticed. Asking directly, then reminding once, gets more reviews.
FOR TEAMS ON THE ROAD
Each person on your team gets their own QR code — on the ute, a card, or the back of their phone. At the end of the job, the customer scans it and the request goes out tagged to whoever did the work.
A team leaderboard shows who’s asking and adds a bit of friendly competition. More asks usually mean more reviews.
Optional. Best suited to trade, service and maintenance businesses.
PRICING
QUESTIONS
When someone searches for a trade or service near them, Google often shows a few businesses on the map first, and reviews are one of the things it uses to decide who’s on that list. Customers also read them and compare you with other businesses before they call. A business with plenty of recent, good reviews can look like a safer choice.
Most systems connect without any fuss. Some need a bit of extra work, and if yours does, we’ll quote it before we start.
That’s fine. Your team can send requests on the spot using their own QR code. The customer scans it before you leave, and the review request goes out automatically.
They get one text and, if they haven’t clicked after two days, one polite reminder. That’s it. Many people are happy to leave a review. They just need a nudge and an easy way to do it.
An unhappy customer can leave a review whether you ask them or not. Asking every customer just means your happy customers have their say too, and they usually far outnumber the unhappy ones. As a business owner, wouldn’t you rather know if something has gone wrong? A bad review gives you the chance to put it right, and a calm, polite reply shows future customers you take problems seriously. If a review breaks Google’s rules, for example it’s fake, isn’t from a real customer, or is abusive, you can report it to Google for removal and appeal once if Google says no.
Yes. Google encourages businesses to ask customers for reviews. What it doesn’t allow is paying for reviews, offering rewards for them, or only asking customers you expect to be happy. Our system simply asks your real customers for honest feedback.
Usually very quickly, as soon as jobs start being completed. How many you get depends on how many jobs you do and how many customers you ask.
No. There’s no lock-in contract.